TERMS OF USE

By accessing or using the RIDR platform ("the Service"), you agree to be bound by these Terms of Use. If you do not agree, you must not use the Service.

RIDR is a backstage operating system for live-event production. The Service extracts structured information from artist riders and event documents, organises schedules, hospitality, backline, and crew data, and generates read-only share links for crew members.

We may modify, suspend, or discontinue features at any time. We will endeavour to give reasonable notice of material changes.

You must be at least 18 years old and have authority to bind your organisation to these terms. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

You agree not to:

• Use the Service for any unlawful purpose or in violation of applicable regulations.
• Upload content that infringes intellectual-property rights or contains malicious code.
• Attempt to access, disrupt, or probe the platform's infrastructure without authorisation.
• Scrape, copy, or redistribute crew-link content outside the intended event workflow.

You retain ownership of all content you upload ("Customer Data"). By uploading riders and event documents, you grant us a limited licence to process that data solely to provide the Service.

You represent and warrant that you have obtained all necessary rights and consents to upload any personal data contained in rider documents, including names, contact details, and dietary or health-adjacent information.

RIDR and its branding, software, and documentation are our exclusive property. You receive no licence to our underlying technology beyond the right to use the Service as intended.

The Service is provided on an "as is" and "as available" basis. Automated extraction of unstructured rider documents is inherently imperfect. We do not guarantee that every data point will be recognised accurately, and you remain responsible for reviewing outputs before relying on them operationally.

To the fullest extent permitted by law, our total liability arising out of or relating to these terms or the Service is limited to the amount you paid us in the twelve months preceding the claim, or GBP 100 if you are on a free tier.

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

You may stop using the Service at any time. We may suspend or terminate your account if you breach these terms or if required by law. On termination, your access ceases immediately; we will retain and then delete Customer Data in accordance with our Privacy Policy.

These terms are governed by the laws of Spain (placeholder jurisdiction — update before launch). Any dispute shall be resolved exclusively in the courts of that jurisdiction.

For questions about these terms, contact us at legal@ridrpro.com.